Contact Information
Reach our technical support team
For service enquiries, emergency support requests, or technical questions about our maintenance capabilities, please use the contact information below.
Office Location
17 Marylebone Road
London NW1 5LT
United Kingdom
Monday to Friday: 07:00 - 19:00
Saturday: 08:00 - 16:00
Sunday: Closed
Emergency repair services available outside standard hours by prior arrangement.
Emergency Service Requests
For urgent technical failures affecting operational ticket vending machines, please include the station name, machine identification number, and nature of the fault in your initial contact. This allows our dispatch team to prepare appropriate diagnostic equipment and replacement components.
Service Coverage Area
We primarily service London Underground stations within Zones 1-6, with extended coverage available for outlying stations by arrangement. Response times vary based on location and current service commitments.
For multi-station contracts or large-scale maintenance projects, we can provide dedicated technical teams with guaranteed availability windows.